Windows 10 update not installing KB3081424

Cumulative Update for Windows 10 for x64-based Systems (KB3081424) FAILED and took forever to uninstall?

Downloads, reboot to install.
Gets to 30% and reboots.
Gets yo 59% and reboots.
Gets to 59% again and then states something went wrong so uninstalling the update.
Wait a few minutes and reboot.
Back to login screen.



Here an unofficial fix, use at your own risk and backup the registry keys before removing!
Only do this if you know what your doing:


Basic guide (detailed right down the bottom of this page)
  • Create system restore point and export/backup any keys deleted
  • Remove SID's for users (not system accounts) that no longer exist in the registry
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • Check which users don't exist by checking computer management/local users and groups/users.

Direct links for the update:

x86
http://download.windowsupdate.com/d/msdownload/update/software/crup/2015/08/windows10.0-kb3081424-x86_74cacb95454c2b7160e4652fc3816d5bb57023e8.msu
x64
http://download.windowsupdate.com/d/msdownload/update/software/crup/2015/08/windows10.0-kb3081424-x64_166daaea0dfeb06b34f39d7aebf03ff93a7bf99e.msu



DETAILED INSTRUCTIONS


Do this at your own risk, editing the registry can stop your pc from working altogether

Be aware that there are almost bound to be some exceptions where these instructions don't work

Open regedit

Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Double click the key/folder icon to see the contents.
You should see at least 5 keys with the names:
S-1-5-18
S-1-5-19
S-1-5-20
S-1-5-21-(massive long number here)
S-1-5-21-(different massive long number here)

If you don't have at least two entries that begin S-1-5-21- then close the registry editor and look elsewhere for a solution to your problem.

If you have more than one entry beginning S-1-5-21 then open each one in turn at look at the data for the key ProfileImagePath, It should say something like 'C:\Users\fred'

Open File Explorer and navigate to the C:\Users folder (assuming C is the drive letter in the ProfileImagePath data). You will see several folders there but you should see one called 'fred'

Keep doing this until you find an S-1-5-21-(something) key for which there is no corresponding actual folder .

Before you do anything else, type System Restore into the search box.  You should see 'Create a restore point Control panel'.  Click that and a System Properties window should open at the System Protection tab.  Click create and enter a name in the box (I entered 'manual') then click create.  After a while you should get a message 'A restore point has been created successfully'.

Now take the life of your computer in your hands
Go back to Registry editor, Right click the S-1-5-21-(something) key for which there is no corresponding actual folder

(Left) click delete from the drop-down menu

Get this wrong and your computer might not start or one of the user accounts you wanted will be lost. If it goes wrong, your best hope is to run System Restore and try to go back to the restore point you created.


But if it works there is a good chance the update will now install!

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